Model of Care
Supporting Families, Communities After Loss
Our Model of Care sets a clear foundation for how we:
-
- respond to loss
- support healing, and
- strengthen long-term social and emotional wellbeing.
Our Model of Care is intended for individuals, families, and communities who engage with our service, as well as partners and sector stakeholders, as a clear statement of our purpose, commitments, and impact.
Who We Support & how
Individuals & Families
- Immediate bereavement support
- Care coordination
- Service connections
- Coronial support
- Grief and Healing Psychoeducation
- 1800 referral line
Communities
- Postvention support
- Response planning
- Interagency engagement
- Capacity building
- Safe spaces to yarn
- Workshops & community presence
Workforce*
- Training & learning sessions
- Supervision support
- Organisational postvention support
Sector
- Knowledge resources
- Communities of practice
- Policy & submissions
- National leadership
Thirrili Care Journey
We walk alongside families and communities through every part of their care journey:

Grief has no timeline. Thirrili's support is shaped around a person, family or community's needs - there is no one-size-fits-all approach.
Contact Us For Support
- 24/7 Phone Referral Line
1800 805 801 - Refer someone:
thirrili.com.au/referrals - Email us
intake@thirrili.com.au
Read the full Model of Care Here
Guided by culture and accountable to community, Thirrili will continue to deliver postvention support with integrity, compassion, and respect, while working alongside communities to build capacity, strengthen systems, and prevent further loss.

