Model of Care
Supporting Families, Communities After Loss

Our Model of Care sets a clear foundation for how we:

    • respond to loss
    • support healing, and
    • strengthen long-term social and emotional wellbeing.

Our Model of Care is intended for individuals, families, and communities who engage with our service, as well as partners and sector stakeholders, as a clear statement of our purpose, commitments, and impact.

Who We Support & how

Individuals & Families
  • Immediate bereavement support   
  • Care coordination   
  • Service connections   
  • Coronial support   
  • Grief and Healing Psychoeducation   
  • 1800 referral line  
Communities

  • Postvention support   
  • Response planning   
  • Interagency engagement   
  • Capacity building   
  • Safe spaces to yarn   
  • Workshops & community presence  
Workforce*

  • Training & learning sessions   
  • Supervision support   
  • Organisational postvention support   

Sector

  • Knowledge resources  
  • Communities of practice   
  • Policy & submissions   
  • National leadership  

Thirrili Care Journey

We walk alongside families and communities through every part of their care journey:
Four-stage support journey with a curved dotted path: Stage 1 Reaching Out and Listening; Stage 2 Connecting and Supporting; Stage 3 Strengthening and Transitioning; Stage 4 Staying Connected.

Grief has no timeline. Thirrili's support is shaped around a person, family or community's needs - there is no one-size-fits-all approach. 

Contact Us For Support



Read the full Model of Care Here


Guided by culture and accountable to community, Thirrili will continue to deliver postvention support with integrity, compassion, and respect, while working alongside communities to build capacity, strengthen systems, and prevent further loss. 
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